Carlsbad Manufacturing Privacy Policy
Last updated: November 3, 2026
1. Who we are and what this policy covers
This Privacy Policy explains how Carlsbad Manufacturing Corporation ("Carlsbad Manufacturing," "we," "us," or "our") collects, uses, discloses, and retains personal information, and the choices you have.
This policy applies to our corporate website at carlsbadmfg.com and to communications with us about our company, manufacturing capabilities, brands, and project inquiries, including by phone, email, and website forms.
This website provides information about our manufacturing capabilities, projects, and family of brands. We do not sell products or process payments through this website. It directs visitors to our brand websites, where products and purchasing information are available.
Each brand website has its own privacy policy describing how information collected through that website is handled. See section 6 for links to our brand websites.
2. Information we collect
Depending on how you interact with us, we collect the following types of personal information:
- Contact information: Your name, telephone number, email address, mailing address, and other contact details you provide.
- Business information: Your company name, job title, profession, business contact details, and how you heard about us.
- Inquiry and project information: Your questions, product or brand interests, project requirements, specifications, drawings, photographs, files you choose to upload, and the contents of communications with us.
- Website and device information: IP address, cookie and similar online identifiers, browser type and language, device and operating system, referring pages, pages visited, interactions with website content and links, and the dates and times of visits.
- Preferences: Communication preferences, areas of interest, and cookie and privacy choices.
We collect information directly from you when you complete a contact form, call or email us, request information, or discuss a project with us. We also collect certain information automatically through cookies and similar technologies.
We may receive information from someone who contacts us on your behalf, from a brand team helping with your inquiry, or from service providers, advertising and analytics providers, and social media platforms when you interact with our pages or advertisements.
Phone calls. We do not record telephone calls.
Sensitive information. We do not request payment card information, Social Security numbers, or account passwords through this website. Please do not include these details or other sensitive information in contact forms, uploaded files, or emails.
3. How we use and retain your information
We use personal information to:
- Respond to questions about our company, manufacturing capabilities, products, and brands.
- Review project inquiries and arrange consultations, presentations, or follow-up discussions.
- Connect you with the appropriate brand or team to address your request.
- Provide information or materials you request and follow up on projects or interests you have shared with us.
- Send requested updates and marketing communications, subject to your choices and applicable law.
- Operate, maintain, and improve our website and understand how visitors use it.
- Measure marketing performance and support relevant online advertising.
- Protect our website and business systems, prevent misuse and fraud, resolve disputes, and meet applicable legal and recordkeeping requirements.
Email updates and marketing
If you request updates or otherwise choose to receive marketing emails, we may send information about Carlsbad Manufacturing, our capabilities, projects, and brands, as permitted by law.
You can unsubscribe using the link in a marketing email or by contacting us using the methods in section 7. Unsubscribing from marketing does not prevent us from responding to your inquiries or privacy requests.
Visiting this website, following a link to a brand website, or submitting an inquiry does not automatically subscribe you to a brand's marketing emails. If you choose to subscribe to a particular brand's communications, that brand's privacy policy describes how it manages the subscription.
How long we retain information
Retention depends on the type of information, why it was collected, the status of your inquiry or project, our relationship with you, and applicable legal requirements. We also consider the need to resolve disputes, prevent misuse, document privacy requests, and protect personal information.
- Inquiry and business contact records: We retain information in our forms, email, contact management, and other business systems as needed to respond to requests, manage project discussions and business relationships, and meet applicable recordkeeping requirements.
- Marketing and preference records: We retain information as needed to manage communications and privacy choices. We may keep limited information after an unsubscribe or advertising opt-out request so that we can continue to honor it.
- Website and tracking information: Retention varies by the technology and provider involved and the purposes for which the information is used, including website operation, security, analytics, and advertising measurement.
You may request deletion using the methods in section 7. After reviewing your request and verifying your identity where required, we will coordinate deletion of eligible personal information from the relevant systems. We may retain information when permitted or required by law, including to meet recordkeeping obligations, resolve disputes, prevent fraud or misuse, document requests, or honor your privacy choices.
4. How we disclose information
We do not sell personal information for money. Certain disclosures to marketing and advertising providers, including contact information and information collected through advertising technologies, may be considered a "sale," "sharing," or processing for targeted advertising under state privacy laws. Section 5 explains your choices.
We share contact information with providers that help us manage communications and marketing. We may disclose personal information in the following circumstances:
- Website and business service providers: Hosting, form, email, contact management, business system, security, and consent-management providers process information needed to operate our website, receive inquiries, and maintain business records.
- Responding through the appropriate brand: When you ask to be connected with a brand or your inquiry concerns a particular brand or product, we may provide the relevant team with the contact and project information needed to respond. This referral does not automatically add you to that brand's marketing list.
- Marketing, advertising, and analytics: Providers may receive contact information, online identifiers, device information, website activity, and information about your interests to help us manage communications, reach relevant audiences, measure campaigns, and understand website use.
- Embedded content: Providers of videos and other content displayed on our website may receive technical information when their content loads or when you interact with it, as described in section 5.
- Legal and safety purposes: We may disclose information to comply with legal obligations or lawful requests, protect rights and safety, investigate fraud or misuse, resolve disputes, or obtain professional advice.
- Business transactions: Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to applicable law and privacy protections.
Providers processing information on our behalf are subject to applicable contractual and legal restrictions. Some advertising, analytics, and embedded-content providers also process information for their own purposes under their privacy notices.
5. Cookies and website tracking
Our website uses cookies, pixels, and similar technologies. We use analytics services, including Google Analytics, to understand website activity, and marketing technologies to measure communications and support relevant advertising.
We use Osano to provide cookie consent and preference controls.
These technologies may serve the following purposes:
- Required: Support essential website functions, security, form operation, and remembering privacy choices.
- Personalization: Remember preferences and help tailor your experience.
- Analytics: Help us understand website traffic, interactions with content and links, and opportunities to improve the site.
- Marketing: Help measure communications and advertising and display relevant advertisements on other websites and platforms.
Managing cookies
Use the Osano cookie preferences controls available on our website to review or change your choices for nonessential cookies. Required cookies cannot be disabled through these controls because they support essential site functions.
You can also use your browser settings to block or delete cookies. Blocking cookies may affect forms, embedded content, or other website features.
For an additional Google Analytics control, see Google's Analytics opt-out browser add-on. This add-on does not replace your choices for other cookies or advertising technologies.
Embedded videos and other content
Our website includes content from third-party providers, such as YouTube videos. When this content loads or you interact with it, the provider may receive your IP address, browser or device information, and information about your interaction. Providers may use cookies or similar technologies, subject to applicable consent requirements and their privacy practices.
Targeted advertising and privacy signals
Website activity and contact information may be used to support our marketing and advertising. Advertising providers may match information we provide with accounts on their platforms and combine it with information from other websites, apps, or their own services to measure advertisements and show relevant ads.
Depending on where you live and which laws apply, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising. Use our website's privacy and cookie controls to manage browser-based tracking. You can also contact us using the details in section 7 to request an opt-out covering contact information used for advertising.
We honor recognized opt-out preference signals, including Global Privacy Control, where required by applicable law. Such signals communicate a request to opt out of covered sale, sharing, or targeted advertising. Where we can associate a signal with other information we hold about you, we apply it more broadly as required by law.
Cookie-based choices generally apply to the browser or device where they are made. If you use another browser or device, or delete cookies, you may need to make your choices again. Opting out does not eliminate all advertising; you may still see advertisements that are not personalized using the information covered by your choice.
6. Security, children, and links to other websites
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Please avoid submitting sensitive information through website forms, file uploads, or email. If a security incident requires notification under applicable law, we will provide the required notices.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We do not knowingly sell or share personal information about children under 16.
If you believe a child has provided personal information to us, please contact us using the details in section 7 so we can review and address the matter.
Our brand websites and other links
This website provides links to our brands, including:
- Planters Unlimited
- Hooks and Lattice
- Artificial Plants Unlimited
- Sign Bracket Store
- Windowbox.com
- Stone Yard, Inc.
When you visit a brand website, its privacy policy describes how it handles information collected there, including product inquiries, account activity, purchases, payments, and marketing preferences. Please review that policy and use the privacy controls available on that website.
Our website may also link to unrelated websites. We do not control their privacy practices, and this policy does not apply to information collected on those websites.
If your privacy request concerns one or more of our brands, identify the relevant websites when contacting us so that we can help direct or coordinate the request as required by law.
7. Your rights and how to contact us
Privacy rights
Depending on where you live and the laws that apply, you may have the right to:
- Know whether we process your personal information and obtain information about the categories we collect, their sources, our purposes, and the categories of recipients.
- Access your personal information and receive a copy in a portable format.
- Correct inaccurate personal information.
- Request deletion of personal information.
- Opt out of the sale or sharing of personal information and its use for targeted advertising.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Opt out of certain profiling or automated decisions that produce legal or similarly significant effects, where applicable.
- Appeal a decision about a privacy request where applicable law provides that right.
These rights are subject to legal conditions and exceptions. We will not discriminate against you for exercising applicable privacy rights.
Submitting a request
To submit a privacy request:
- Call 760-707-5410.
- Use our online contact form and include "Privacy Inquiries" in your message.
Please describe your request and provide enough information for us to locate the relevant records. Do not include payment card numbers, Social Security numbers, or passwords.
For access, correction, or deletion requests, we may need to verify your identity using information we already hold or additional information reasonably necessary for verification. We do not require identity verification for an opt-out request beyond information needed to apply the request.
We will review the systems and providers relevant to your request and coordinate the actions needed to honor it. For valid deletion requests, this includes notifying applicable service providers, contractors, and other recipients as required by law. We may retain limited records needed to document and honor your request.
You may use an authorized agent where permitted by law. We may request proof of authorization and, for requests requiring verification, confirmation of your identity or the agent's authority.
We will respond within the time required by applicable law. If we deny a request, we will explain the decision as required. Where an appeal right applies, you may appeal using the same contact methods and identifying your message as a privacy appeal. You may also contact your state attorney general or other appropriate privacy regulator.
Keeping information accurate
Please contact us if your name, company, address, email address, telephone number, or other contact details change so that we can keep relevant records up to date.
Changes to this policy
We may update this policy as our practices or legal requirements change. The current version will be posted on our website with its updated date. We will provide any additional notice required by law.
Contact
Carlsbad Manufacturing Corporation
Attn: Privacy Inquiries
Phone: 760-707-5410
Online inquiries: Contact form
Website: carlsbadmfg.com